Tirunelveli Alert LogoTirunelveli Alert

Data Retention and Deletion Policy

1. Information Lifecycle Management

At Tirunelveli Alert, we are dedicated to the principle of "purpose-limited storage." We do not engage in the indefinite preservation of user records. Personal data is maintained only for the timeframe required to provide accurate tax reminders, uphold our platform's security, and comply with Indian statutory obligations under the DPDPA. Once the functional or regulatory need expires, your information is permanently and securely erased. For more details, please visit: https://www.tirunelvelialert.com/privacy-policy

2. Specific Retention Timelines

We manage data based on the following functional categories and expiry schedules:

Account Identity & Regulatory Records

Scope:Includes your Mobile Number, Email Address, and primary User IDs.
Duration:These remain active throughout your usage of the app. Per Indian financial and audit regulations, these files are archived for a period of five (5) years following the formal closure of your account.

Tax Calendar & User Preferences

Scope:Custom tax reminders, calendar settings, and localized app configurations.
Duration:To facilitate a consistent experience if you choose to reactivate your service, this data is kept for five (5) years from the date of your last login.

Performance Diagnostics & Security Logs

Scope:System crash reports, device metrics, and installed application scans.
Duration:Technical logs used for stability improvements and fraud prevention are retained for a maximum of two (2) years before being purged.

3. User Control and Deletion Rights

You maintain full authority over the data you share with us:

Manual Deletion Requests

You may request the immediate removal of your personal information at any time by contacting business@tirunelvelialert.com. We will complete the verification and deletion process within 15 business days, excluding records mandated for retention by law.

Inactivity-Based Cleanup

To ensure data hygiene, accounts that remain inactive for eighteen (18) consecutive months will be flagged for automated deletion. A notification will be sent to your registered contact 30 days before the final cleanup occurs.

4. Support and Response

For any questions concerning the lifecycle of your information: