Statement on Personal Data
Who issues this statement
The operator of https://www.tirunelvelialert.com is Tirunelveli Junction Co-Op Urban Bank Ltd.. In this statement the operator is called "we". CIN: 33AACFT6195M1ZP. Office: No.35/73 V.K. Road, Melaveeraraghavapuram, Tirunelveli, Tamil Nadu, India.
Under the Digital Personal Data Protection Act, 2023 we are the Data Fiduciary for information that passes through this shopfront. Other Indian statutes may also apply.
What kind of shopfront this is
These pages are a trade-only online merchandise board. A visitor can walk through product groups, inspect item cards, and send a price-check. There is no basket, no pay-now button, and no capture of card, UPI or account numbers on the pages themselves. Money, if a deal is later struck, moves under a separate commercial paper trail off these pages.
On what footing we handle data
We rely on four pillars, used as the situation requires: you ticking or sending a form (consent); work you asked us to start before any sale is signed, or work needed to perform a sale that later exists; running and defending the shopfront in a way that is legitimate for a catalogue operator; duties that statute, tax rules or a court place on us.
A message to business@tirunelvelialert.com can stop consent going forward. It does not rewind steps already taken, and it does not delete files that a statute forces us to keep.
Which details reach us
You hand over, when you fill a price-check or write to us: your name, the trading style of your firm, an email, a phone number, the goods or group you have in mind, a quantity, and any note you type.
The server, without a further click from you, writes down a network address (sometimes shortened), the kind of browser and device, the clock time, and which item or group pages were opened.
Small files in the browser (cookies or the same idea) may be used only so a session can continue. See the cookie paragraph below.
We do not ask the shopfront to store payment instruments. We do not put personal files up for sale.
For which jobs the files are used
They let us keep the merchandise board online and the price-check box alive; answer you on rate, stock, packing, outbound freight and after-sale points that belong to the same request; correct listing mistakes and speed up slow pages; notice attacks; and satisfy inspectors, tax officers and accountants.
A follow-up that belongs to the request you already sent may go out. A promotional blast that has nothing to do with that request does not go out unless you have said yes in a separate, recorded way.
Who else may see a copy
Copies stay inside a short list: firms that host the pages, move mail, or watch for attacks, and that work on our written orders; a warehouse, mill or carrier if and only if they must see the request in order to say whether goods exist; a lawyer or accountant under a duty of silence; a court, a regulator or a government office when the law says we must hand the file over.
Advertising networks are not given a rental of visitor files.
How long a file stays
A price-check thread is normally closed and then dropped, or stripped of identifiers, two years after the last message — unless an order, a quarrel, a tax file or a lawsuit is still live, in which case the thread follows that longer clock.
Machine logs are seldom kept beyond a year.
Browser files
Only cookies that the shopfront needs in order to load may be set. We do not drop advertising cookies belonging to other companies. Turning cookies off in your software is your choice; some group pages or the price-check box may then refuse to work.
What you can require us to do
The Digital Personal Data Protection Act, 2023 lets a Data Principal ask us to show what we hold, to mend what is wrong, to erase what the Act allows us to erase, to stop consent, and to look at a complaint.
Send that request to business@tirunelvelialert.com. The clock in the Act governs how soon we must answer.
Safety of the files, and visitors under eighteen
HTTPS and locked-down mailboxes are among the controls we use. No path across the public network is free of leftover risk.
These pages are written for people buying in the course of trade. They are not a product for anyone under eighteen. We do not set out to gather a child’s data. If you think a child has typed something in, write to us.
Opening the pages from another country
The shopfront is run from India. Loading it while you are abroad means the file may be handled in India.
If you are unhappy
Mail: business@tirunelvelialert.com
Letter: No.35/73 V.K. Road, Melaveeraraghavapuram, Tirunelveli, Tamil Nadu, India
Indian data-protection law also describes a further step if our reply is not enough.
Replacing this statement
We may put a new version online. The date at the head of the page will move. Loading the shopfront after that date means the new version is the one that applies.